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Terms of Service

Effective Date: July 24, 2026

1. Acceptance of Terms

By accessing or using Lyntix Solutions (the "Platform"), you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be legally bound by them. If you do not agree, please discontinue use of the Platform immediately.

These Terms govern your use of our web-based sentiment analysis and social media analytics services, including any features powered by third-party platform integrations such as Meta (Facebook and Instagram), X (formerly Twitter), LinkedIn, and YouTube. Users must strictly follow all applicable Developer Policies and Platform Terms for Meta, X, LinkedIn, and YouTube (including the Google Privacy Policy at http://www.google.com/policies/privacy and YouTube Terms of Service at https://www.youtube.com/t/terms).

2. Description of Service

Lyntix Solutions provides a platform that allows businesses and individuals to:

Sentiment Analysis

Analyze public and page-level social media content for sentiment, trends, and consumer insights using AI.

Platform Integration

Connect social media accounts (including Meta, X, LinkedIn, and YouTube) via official OAuth flows to fetch explicitly authorized content.

Analytics Dashboard

View real-time and historical engagement data, post performance, and audience sentiment on a personalized dashboard.

Reporting

Export insights and generate human-readable reports for your brand, marketing team, or clients.

3. User Responsibilities

By using the Platform, you strictly agree to:

  • Provide accurate, current, and complete account information.
  • Use the Platform exclusively for lawful purposes and strictly comply with the respective Developer Policies and Terms of Service for Meta, X, LinkedIn, and YouTube.
  • Not scrape, harvest, or collect any data beyond what is explicitly authorized via your connected social media accounts.
  • Refrain from any misuse of the platform that could compromise its integrity, security, or availability.
  • Not attempt to reverse-engineer, decompile, or interfere with any part of the Platform.
  • Not use the Platform to spam, harass, or harm other individuals or entities.
  • Keep your login credentials confidential and notify us immediately of any unauthorized access.
  • Ensure you have appropriate rights and explicit authority to connect any social media account (Meta, X, LinkedIn, YouTube) to our Platform.

4. Third-Party Data & Permissions

When you connect your accounts, you authorize Lyntix Solutions to access data through the official APIs of Meta, X, LinkedIn, and YouTube (Google API Services), strictly limited to the permissions you explicitly grant. We only access data that is explicitly authorized by the user. This may include:

  • Public posts, tweets, and comments
  • Page/Account insights and engagement metrics
  • Basic profile information (name, profile picture)
  • Authorized media, videos, and associated analytics
Important: We access ONLY the data required to deliver the services you explicitly requested. We do NOT and CANNOT post on your behalf, send messages, or access private messages under any circumstances without explicit and separate user authorization.

You may revoke these permissions at any time through your respective platform settings (e.g., Meta Apps and Websites, X Apps and Sessions, LinkedIn Permitted Services, Google Security Settings) or by contacting us directly to trigger immediate data deletion.

5. Data Ownership & Intellectual Property

All content, software, branding, and features on the Platform are the exclusive property of Lyntix Solutions or its licensors and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Platform solely for your internal business purposes.

You retain full, absolute ownership of any personal or platform data you input or connect to the Platform.

Lyntix Solutions does not claim ownership of your data. By using our services, you merely grant us a limited, temporary license to process that data solely to provide the services you requested.

6. Disclaimers & Limitation of Liability

The Platform is provided strictly on an "as-is" and "as-available" basis. To the fullest extent permitted by applicable law:

  • We do not guarantee uninterrupted, error-free, or secure access to the Platform.
  • We are not liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use the Platform.
  • Our service fundamentally depends on third-party APIs (Meta, X, LinkedIn, YouTube). Its availability or functionality may be directly affected by changes from these providers. We are not responsible for changes to third-party APIs, permission structures, or policies.
  • We are not responsible or liable for any data inaccuracies provided by third-party APIs or external sources.
  • Sentiment analysis results are provided for informational purposes only and should not be the sole basis for critical business decisions.

Our total aggregate liability to you shall not exceed the total fees you paid to us in the 12 months preceding the event giving rise to the claim.

7. Privacy Policy

Your privacy is extremely important to us. Our collection, use, retention, and deletion of personal data is governed strictly by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the data practices described therein.

8. Termination

We reserve the right to suspend or terminate your access to the Platform at any time, with or without cause, and with or without notice if we believe you have violated these Terms. You may also terminate your account at any time by contacting us. Upon termination, your right to use the Platform ceases immediately, and we will delete or anonymize your data as described in our Privacy Policy.

9. Modifications to Terms

We may update these Terms from time to time. When we do, we will revise the "Effective Date" at the top of this page and, where appropriate, notify you by email or through an in-app notification. Your continued use of the Platform after any changes constitutes your explicit acceptance of the updated Terms.

10. Governing Law

These Terms shall be governed by and construed strictly in accordance with the laws of India. Any disputes arising from these Terms or your use of the Platform shall be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration or the courts of competent jurisdiction within India.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us:

Lyntix Solutions HQ

Legal & Compliance Department

Location: Padrauna, Uttar Pradesh, India, 274304

hr@lyntixsolutions.com