Welcome to Lyntix Solutions. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform, including our interaction with third-party APIs such as Meta (Facebook and Instagram), X (formerly Twitter), LinkedIn, and YouTube. We strictly comply with the respective Developer Policies and Data Agreements for Meta, X, LinkedIn, and YouTube (including the Google Privacy Policy). By using Lyntix Solutions, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
To provide our sentiment analysis services, we may collect the following information when you connect your social media accounts. Please note: we do NOT collect or store your passwords for Facebook, Instagram, X (Twitter), LinkedIn, or YouTube. Authentication is handled entirely and securely via the respective official OAuth flows for each platform.
Personal Information
Basic identifiers (such as name, email address, and profile picture) provided by the platforms to identify your connected account.
Platform Data
Public posts, comments, media, analytics, and engagement metrics explicitly authorized via your Meta, X, LinkedIn, or YouTube accounts.
3. How We Use and Share Your Data
We process your data for the following specific purposes:
Real-time sentiment analysis and trend detection.
Generating personalized analytics dashboards.
Account authentication and security.
Improving our natural language processing models.
Third-Party Sharing: Your data is NOT shared with any third parties, except when strictly necessary to provide our services or to comply with legal obligations.
Important: We do not sell, rent, or share your personal data, nor any platform data from Meta, X, LinkedIn, or YouTube, to any third-party advertisers or data brokers under any circumstances.
4. Data Retention and Your Rights
Data Retention: We store your data only for as long as it is necessary to fulfill the purposes outlined in this policy. Upon your request to delete your account or when you disconnect our application from your social media accounts, your data will be permanently deleted or anonymized within a maximum of 30 days.
Your Rights: Under applicable privacy laws, you have the right to:
Access Data: Request a copy of the personal data we hold about you.
Correct Data: Request that we correct any inaccurate or incomplete information.
Delete Data: Request the permanent deletion of your data from our systems.
5. Data Deletion Instructions
Lyntix Solutions respects your data ownership. You can revoke access and request full data deletion at any time:
1
Disconnect via Connected Platforms
You can instantly revoke our access directly through the respective platform's settings:
Meta: Settings & Privacy > Apps and Websites > Remove.
X (Twitter): Settings > Security and Account Access > Apps and Sessions > Revoke.
Requirements: Use the subject "Data Deletion Request" and include your registered email address and relevant account details.
Processing: Our team will process your request within 48-72 hours. All associated data will be permanently deleted or strictly anonymized within a maximum of 30 days.
Confirmation: You will receive a formal email confirmation once the permanent deletion or anonymization process is complete.
6. Data Security
We employ robust encryption and security protocols to ensure your data remains confidential. Access to user data is strictly limited to authorized personnel necessary for platform maintenance and support.
7. Contact Information
Questions or concerns about this policy? Reach out to our legal and support team: